Microsoft Business Solutions CRM helps your small- to medium-sized business and divisions of larger organizations increase sales success, deliver superior customer service, and make informed, agile business decisions.

Features

Help ensure a shorter cycle, higher close rates, and improved customer retention with Microsoft CRM Sales.

Help your business increase handle more requests and allow your service representatives to give customers consistent, efficient service.

Wizards help you configure workflow processes, customize the solution to fit your business, and scale the installation to meet changing needs.

Take advantage of tight integration with Microsoft Financial Management and Microsoft Office, as well as third-party applications and Web services.